What should I do if the recharge is not received?
If you encounter a situation where your recharge is not credited, you can try the following solutions:
- Restart the game
- Click [Settings] - [Restore Purchase] in the upper right corner of the game
- If the recharge is still not credited, please submit the following information through the [Help Support] option in the game or visit our Facebook page (https://www.facebook.com/IdleOfficeTycoon) so that we can quickly process your request:
- Game ID
- Recharge content, amount, and date
- Payment proof (such as screenshot)
- Transaction number
