FAQ
Recharge issueWhat Should I Do If I Purchased the Wrong goods?How to Handle Payment Issues?What Should I Do If I’m Charged Twice?What should I do if the recharge is not received?
Account ProblemsHow Do I Reset or Delete My Account?Why Is My Progress Different on Two Devices?What If I Lost My Progress After Switching from Android to iOS?What If I Lost My Account?Can I Transfer Game Assets from One Account to Another?How Do I Link My Account?Can I Unlink or Rebind My Account?What Should I Do If My Game Data Doesn't Sync After Switching Devices?How to transfer my game data after changing devices?See all →
Gameplay GuideWhat Is the Offline Income Cap?How Can I Get Pets?How Do I Exchange Euros?Why Do Some WeChat Chats Disappear?Why Do Employees Only Use the Bathroom on One Floor?How Is the Car Selling Price Calculated?How Is Offline Income Calculated?Can I Transfer Pets and Managers Back to Free City from Europe?How Do I Hire a Manager?See all →