What Should I Do If I Encounter a Bug?

What Should I Do If I Encounter a Bug?

If you experience a bug while playing, please try these steps:

  1. Check your internet connection.
  2. Clear the game’s cache and ensure your device has sufficient storage.
  3. Manually check for updates in the game client.
  4. Restart your device.
  5. Uninstall and reinstall the game.
    ⚠️ Important: Make sure your account is linked before uninstalling to avoid data loss.

If the issue persists, contact us through the Help & Support section in the game or on our official Facebook page (www.facebook.com/IdleOfficeTycoon) with the following details:

  • Your Game ID
  • A clear description of the issue, including:
    1. The time the issue occurred
    2. What actions you took before it happened (e.g., upgraded EXP, spent diamonds)
    3. How many times it has occurred
  • Screenshots or a video showing the issue