
What Should I Do If I Encounter a Bug?
If you experience a bug while playing, please try these steps:
- Check your internet connection.
- Clear the game’s cache and ensure your device has sufficient storage.
- Manually check for updates in the game client.
- Restart your device.
- Uninstall and reinstall the game.
⚠️ Important: Make sure your account is linked before uninstalling to avoid data loss.
If the issue persists, contact us through the Help & Support section in the game or on our official Facebook page (www.facebook.com/IdleOfficeTycoon) with the following details:
- Your Game ID
- A clear description of the issue, including:
- The time the issue occurred
- What actions you took before it happened (e.g., upgraded EXP, spent diamonds)
- How many times it has occurred
- Screenshots or a video showing the issue